Identifying a potential issue before it occurred kept seniors moving
Schindler Ahead Senior Building IoT Case Study - Schindler Elevator Corporation
With the CUBE, your equipment becomes smart and connected. Relevant machine data like door movement or lifecycle utilization are securely collected, pre-analyzed, and transmitted to the Cloud Platform. And more, the CUBE runs apps, streams multimedia content, and even handles emergency voice calls.
Turn information into action. The Schindler Ahead ActionBoard shows status, ongoing activities, performance indicators, and usage statistics of your equipment portfolio. Act in real-time on events and define who of your tenants and partners will be informed automatically on equipment status changes.
Benefit from a digitally equipped workforce. Schindler’s award-winning Digital Tool Case FieldLink provides service technicians with all the necessary information for proactive and high-quality service.
Real-time support from Schindler's team of experts. Only available for enhanced and premium Schindler Ahead service customers.
Schindler Ahead can detect and resolve potential service issues with your equipment before disruption occurs so your tenants keep moving. You can conveniently access your equipment data anytime, anywhere. With options to eliminate worry about your elevator phone line, or to transform your tenants’ rides into memorable experiences, Schindler Ahead offers service like never before.
More options for even better control. Our Connect, Enhanced, and Premium packages give you the reliability and service you expect from Schindler—plus the 4G connectivity you need. As technology continues to advance, so will Schindler Ahead, meaning no matter what tier you choose, you can trust that it will continue to adapt and evolve to work even better for your business.
The chart below shows the monitoring and diagnostics features available for each service level option.
| Connect | Enhanced | Premium | |
|---|---|---|---|
| Ahead ActionBoard | ✓ | ✓ | ✓ |
| ActionBoard Mobile | ✓ | ✓ | ✓ |
| Real-Time Notifications | ✓ | ✓ | ✓ |
| 24/7 4G Remote Monitoring | ✓ | ✓ | ✓ |
| Data Analytics | ✓ | ✓ | ✓ |
| Future Ready with Over-the-Air Updates | ✓ | ✓ | ✓ |
| ActionBoard with HealthCheck and Next Level Notifications | ✓ | ✓ | |
| Guaranteed Elimination of Running on Arrival Billable Calls Never get an unexpected running on arrival bill again | ✓ | ✓ | |
| Elevated Support Professional (ESP) Real-time support from Schindler's team of experts | ✓ | ✓ | |
| Dedicated VIP Service Number Get an exclusive number that provides priority service | ✓ | ||
| Concierge Service Call Assessment | ✓ | ||
| Customizable Digital Solutions Tailored solutions to meet custom service needs | ✓ |
Contact our Schindler Ahead sales team for more information. Schindler Ahead is available in select markets.
Online portfolio management
Schindler Ahead ActionBoard for building owners and managers provides real-time access to performance and maintenance records for your elevators and escalators. Our mobile app puts data in the palm of your hand.