Restaurant usage data helped identify best time for elevator repairs
Schindler Ahead: Convenience case study
Characteristics | Details |
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Building Type | A restaurant and entertainment venue in Albany, NY with one Schindler Ahead connected elevator. |
Problem | Elevator repair work performed at a busy time in the building would cause disruption, potentially having a negative impact on the venue’s customer experience. |
Solution | Schindler identified the optimal time to perform elevator repair work at the location based on usage data from Schindler Ahead. |
Results | The repair work was scheduled and completed by a Schindler technician during an off-peak elevator usage time to minimize disruption. The unit was running efficiently in time for the busiest and heaviest elevator usage period – keeping patrons and staff moving. Less disruption in your building means more convenience and happy tenants. |