Schindler Customer Service Network
Regular maintenance is a must for every elevator, escalator, or moving walk to maintain safety and availability. As such, our Schindler Customer Service Network (SCSN) expertly manages thousands of calls per month for service requests and entrapments nationwide.
In addition to regular maintenance, Schindler is your reliable partner when it comes to repairs and troubleshooting. With the help of our continuously manned customer service center, remote digital technology, and industry know-how backed by 150 years of experience, we can act quickly to get your system up and running again.
Place an equipment service call
Should you require immediate elevator or escalator service, please call our 24/7 service line.
Send us a message
For non-emergency service requests, please fill out the form below so that we may better serve you.
Online portfolio management
Schindler Ahead ActionBoard for building owners and managers provides real-time access to performance and maintenance records for your elevators and escalators. Our mobile app puts data in the palm of your hand.