Schindler Ahead connects customers, passengers, equipment, and service technicians. This digital closed-loop system can significantly improve your equipment uptime, and provide you with deeper insights, superior convenience, and greater cost control.
With Schindler Ahead, you don’t have to think about your elevators and escalators because they are connected and monitored by the Schindler Cloud Platform—all day, every day. This powerful connection makes it possible to deliver closed-loop services and real-time information for our customers, service technicians, and the customer contact center, with a range of personalized solutions for passengers.
At the center of the world's first fully digital, closed-loop maintenance, monitoring, and information system for elevators and escalators is the Ahead Cube. A smart communication gateway that runs analytics, transmits data, and evolves as our customers demand it. Over-the-air (OTA) updates ensure this technology almost never gets outdated, and via a growing portfolio of Cube Apps it is able to unleash new services instantly.
Real-time performance data gathered from sensors and the control panel enables monitoring of the condition of your equipment—and detecting and resolving potential service issues before disruption occurs.
The Schindler TOC centralizes Schindler’s digital operations to deliver superior customer service for the thousands of connected elevators and escalators under Schindler’s care. By enabling building owners, facility managers, and the service technicians who maintain them to access detailed equipment performance data, Schindler is providing customers with the real-time insights, immediate equipment assessments, and the proactive communication they need to make data-driven decisions about their portfolios.
Turning data into results.
With Schindler Ahead, real-time data and insights turn into results for customers and passengers.
Uptime. Data generated from your connected equipment enables Schindler to identify, analyze, and resolve possible service issues before they occur. This reduces and eliminates downtime, saving you and your tenants valuable time.
Insights. Building owners and facility managers have access to operational and performance data about your equipment portfolio, so you stay informed for better building maintenance and management.
Convenience. Interactive monitoring and connected devices provide a superior experience. Schindler’s Technical Operations Center and web-based tools like Ahead ActionBoard enhance the communication.
Cost Control. Enjoy potential cost savings from switching your elevator phone line to wireless connectivity. Reduce unexpected or overtime shutdowns with a no running-on-arrival bill guarantee.
Explore the range of available Schindler Ahead products and service package offerings available for your elevators and escalators.