Visual Communication System For elevator emergency communications

Voice, text, and one-way video

With the Schindler VCS, elevator passengers can communicate with emergency personnel via a voice call on the Schindler SafeCall wireless elevator phone line or text-based communication on the elevator car operating panel. Dispatchers can also activate a one-way in-car video feed.

How it works

During normal operations, the car operating panel screen shows riders the floor they are on. In the event of an emergency, riders use the phone-shaped button to place an audio call to the Schindler Customer Service Network. If for whatever reason the Schindler operator cannot determine the occupant’s status, the screen then greets the rider with on-screen prompts.

What is included

The Schindler VCS package includes the hardware for Schindler SafeCall, providing the wireless elevator phone as well as the Visual Communications System hardware that leverages the wireless connection for text and one-way video, all powered by the Schindler Ahead platform.

The system is fully integrated into your Schindler elevator’s car operating panel for a seamless aesthetic.

• Its built-in floor position indicator transforms into a 7" visual communication screen once the call button is activated
• All emergency communications are initiated with one call button
• Easy-to-understand on-screen "Yes" or "No" questions
• Uses door-open and door-close buttons for in-car passenger responses
• Low-profile, integrated one-way camera
• Additional Emergency Communication Panel available when desired or required by code

• Responsive dispatching through the Schindler Customer Service Network
• Easily installed during the construction process
• Ideal for Schindler 3100, Schindler 3300, Schindler 5000, or Schindler 5500 elevators