The Schindler Visual Communication System (VCS) harnesses Schindler’s latest digital technologies to elevate in-car emergency communication. It enhances safety and convenience by providing passengers with multiple emergency communication options, including voice, text, and one-way video capability, visually confirming cab interior status.
With the Schindler VCS, elevator passengers can communicate with emergency personnel via a voice call on the Schindler SafeCall wireless elevator phone line or text-based communication on the elevator car operating panel. Dispatchers can also activate a one-way in-car video feed.
During normal operations, the car operating panel screen shows riders the floor they are on. In the event of an emergency, riders use the phone-shaped button to place an audio call to the Schindler Customer Service Network. If for whatever reason the Schindler operator cannot determine the occupant’s status, the screen then greets the rider with on-screen prompts.
The Schindler VCS package includes the hardware for the Schindler SafeCall, providing the wireless elevator phone as well as the Visual Communications System hardware that leverages the wireless connection for text and one-way video, all powered by the Schindler Ahead platform.
The system is fully integrated into your Schindler elevator’s car operating panel for a seamless aesthetic.
The Schindler VCS brings secure, integrated connectivity through the proven Schindler Ahead platform, enabling options such as 24/7 equipment monitoring, real-time elevator performance data via Schindler ActionBoard, and more.