Get answers to the most frequently asked questions regarding Schindler elevators, escalators, new installations, service, modernization, and other topics.
BIM files for Revit, DWG drawing files, specs, and layout data sheets for Schindler elevators, escalators, and moving walks are available on Schindler Plan. Schindler Plan also allows quick and easy access to basic hoistway dimensions.
Your local Schindler office can help discuss with you your new construction project needs. Since product specifications may vary from market to market, technical product questions can be best answered by your local Schindler representative.
For projects located inside the U.S., please visit our office directory.
For projects located OUTSIDE the U.S., please visit our global office contact directory.
For new installation quotes for project located in the U.S., please visit our contact page to reach our sales department.
Several Schindler elevators can accommodate hospital stretchers and gurneys. These include the Schindler 3100 MRL elevator for two- to three-story buildings, the Schindler 3300 elevator and Schindler 5000 for low- and mid-rise buildings, and the Schindler 5500 for mid-rise facilities.
Yes. The Schindler 5500 elevator comes standard with a large array of design choices and flexibility in hoistway configurations, delivering freedom of design to architects. Among the many choices are standard options including a full glass cab with glass doors and wall panels and integrated LED lighting.
The Schindler 3100, Schindler 3300, Schindler 5000, and Schindler 5500 all offer machine room-less configurations.
Your local Schindler representative can help you with questions about finishes. To find your local Schindler representative in the U.S., please visit our office locations page.
Yes. Your local Schindler representative can help you with custom interior options for your elevator. To find your local Schindler representative in the U.S., please visit our office locations page.
Yes. Your local Schindler representative can help you with custom fixtures for your elevator. To find your local Schindler representative in the U.S., please visit our office locations page.
Schindler elevators in the U.S are suited for commercial buildings. Learn more about our elevator products.
Your local Schindler representative can help you with questions about power data. To find your local Schindler representative in the U.S., please visit our office locations page.
Your local Schindler office can help you with questions about inspections. To find your local Schindler representative in the U.S., please visit our office locations page.
Schindler offers courses approved for credit from the American Institute of Architects’ (AIA) Continuing Education System (CES). To view the courses, visit our AIA courses for Architects page.
You can request a Lunch & Learn by contacting your local Schindler office or submitting the form on our AIA courses for Architects page. To find the office closest to you in the U.S., please visit our office locations page.
To find your local Schindler representative, please visit our office locations page.
You can view your statement of account, copies of invoices, and make a payment with Schindler’s secure, online E-Pay Customer Portal.
Should you require immediate elevator/escalator service, please call our 24/hour service line at:
If your project or building is located outside the U.S., please contact your local international representative so that your inquiry may be properly directed.
For service quotes, please visit our contact page to reach our sales department.
For modernization or upgrade quotes, please visit our contact page to reach our sales department.
Yes. Schindler offers a variety of modernization solutions for elevators and escalator that can help improve your equipment's reliability, performance, and aesthetics. Learn more about our modernization and upgrade solutions here:
Elevator modernization ➝
Escalator & Moving walks modernization ➝
Technical questions can be best answered by your local Schindler representative. To find your local Schindler representative in the U.S., please visit our office locations page.
Your local Schindler office can help you with questions about inspections. To find your local Schindler representative in the U.S., please visit our office locations page.
Yes. The experts at Schindler can analyze the traffic in your building(s) and recommend the ideal solution. To find your local Schindler representative in the U.S., please visit our office locations page.
Yes. Schindler Ahead leverages the potential of the Internet of Things (IoT) to offer solutions to improve diagnostics, service reliability, and the long-term health of the asset. Our digital solutions seamlessly integrate into the existing infrastructure – benefiting building owners, managers, and residents alike.
Schindler offers safety tips for building owners and managers, which include simple checks you can take for before calling for service, tips for emergency situations, and more.
Yes. There are steps you can take to help protect your elevator equipment. The PDF downloads below offer safety tips for building owners and Schindler customers.
A helpful guide for establishing emergency operations criteria
Preparing your elevators and escalators for extreme weather brochure
Yes, the experts at Schindler can service all leading brands of elevator and escalator equipment.
We’re a financially strong and stable company with good growth and a sustainable business model. Though we’ve been around since 1874, we stand at the forefront of our industry when it comes to digitalization and innovation. We’re proud of our Swiss heritage and are uncompromising in our commitment to our values.
You can develop a long-term career in multiple professions at Schindler without ever being an engineer. Or you can spend the same 20 years perfecting your engineering excellence. We need experts in IT, design, research, marketing, sales, communications, finance, quality management, HR, and much more.
We take seriously our role in providing mobility solutions that are as energy-efficient as possible. Our day-to-day mandate is to help solve the pressing problems related to rapidly expanding urban growth. At our core, we’re a family-owned company with high standards that strives to do business in as fair and ethical a manner as possible.
You can request a Certificate of Insurance by contacting your local Schindler office. To find your local Schindler office in the U.S., please visit our office locations page.
Schindler offers elevator and escalator safety tips for riders as well as tips just for kids.
As a leading employer in the urban mobility industry, we look for people who create exceptional value for our customers.
Check out these safety tips just for kids.