Identifying a potential issue before it occurred kept seniors moving
Schindler Ahead: Uptime case study
Characteristics | Details |
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Building Type | An apartment building for seniors in Dallas, TX with Schindler Ahead connected elevators. |
Problem | An elevator outage would greatly hinder accessibility for senior residents and inconvenience visitors and staff. |
Solution | Remote monitoring data from the apartment building’s elevators identified a potential equipment issue before it occurred. Schindler analyzed the data, contacted the customer, and dispatched a technician who resolved the issue before the elevator ever went out of service. |
Results | Schindler improved the reliability and uptime of the building’s elevators, while eliminating a potential shutdown, keeping senior residents and visitors moving. |