Schindler Ahead connects customers, passengers, equipment and service technicians. This advanced system is the world's first fully digital closed loop maintenance, monitoring, and information system for elevators and escalators.
Schindler's unparalleled customer experience
Schindler Ahead is the complete digital solution for elevators and escalators, enabling a whole range of new digital products and services. Whether you own, manage or use an elevator or escalator, you will benefit from enhanced uptime, deeper insights, superior convenience and greater cost control.
The Internet of Elevators & Escalators
Schindler Ahead leverages the potential of Internet of Things (IoT) to offer solutions that perfectly complement the digital lifestyle. It improves diagnostics, service reliability and the long-term health of the asset. Our digital solutions seamlessly integrate into the existing infrastructure – benefiting building owners, managers and residents alike.
The Schindler Ahead Technical Operations Center (TOC) centralizes Schindler’s digital operations to deliver superior customer service for the thousands of connected elevators
and escalators under Schindler’s care. By enabling building owners, facility managers, and the service technicians who maintain them to access detailed equipment performance data, Schindler is providing customers with the real-time insights, predictive analytics and proactive communication they need to make data-driven decisions about their portfolios.
Made for today
Schindler Ahead connects elevators and escalators with Schindler’s Cloud-Platform, powered by GE Predix.
This powerful connection makes it possible to deliver predictive services, real-time information for our customers, service technicians and the customer contact center – and a range of personalized solutions for passengers.
Ready for the future
At the center of the new solution is the Ahead Cube. A smart communication gateway that runs analytics, transmits data and evolves as our customers’ demand it.
Over-the-air (OTA) updates ensure that this technology almost never gets outdated, and via a growing portfolio of Cube Apps it is able to unleash new services instantly.