What to look for when choosing an elevator service and maintenance company
What would be one of the worst things to happen if you stay on the 20th floor of a building? An “out of order” sign taped to its elevators! That's why the most crucial part of elevator systems in buildings begins after installation—the maintenance.
Regular maintenance and elevator health check-ups help periodically assess and enforce protective mechanisms of your machinery to avoid emergency breakdowns and prolong the life and overall performance of the elevator.
With several elevator service and maintenance providers out there, it can be difficult to choose one company that best suits your needs.
To help make your decision easier, here are 5 things to look for when choosing an elevator service and maintenance company
1. Do they have prior experience and expertise?
A company’s prior experience, expertise, and work will tell you about the kind of service they provide and the value they add to their customer experience.
2. What are their safety standards and precautions?
For safety precautions, it is important that you hire a service company that is fully certified. It is crucial to know they follow all of the safety guidelines and standards within your area to ensure optimum safety of your people.
3. Are they well-equipped with the latest technologies?
Look for technologies that will make your life (and your tenants’ lives) easier, such as destination control systems, remote elevator monitoring, and in-car emergency communication options.
4. Do they have local and skilled technicians?
Ensure the company has well-trained, skilled, and experienced technicians who can understand your local elevator requirements and provide the best engineering solutions to keep your system running smoothly.
5. Do they provide 24/7 service?
You never know when you may need emergency repairs. Look for a company that provides 24/7 customer support so that you’re never left stranded waiting for a response. You should have peace of mind that your needs will be attended to at any time of day.
Why choose Schindler
Choosing an elevator service and maintenance company may seem daunting, but these 5 requirements should help narrow down the right choice, so you have the assurance of the safety of your tenants or guests.
Schindler ticks all the boxes of these key elements! Schedule a free equipment evaluation with your local office to experience the Schindler difference. Your area experts will survey your elevator and help you choose the best service package.