• Elevators
    • Passenger elevators
      • Elevator finder

        Find the ideal Schindler elevator for your new installation building requirements.

      • Schindler 3100 low-rise

        The Schindler 3100 is a cost-effective, machine room less traction elevator for two- to three-story buildings.

      • Schindler 3300 low- to mid-rise

        The Schindler 3300 MRL traction elevator for low- to mid-rise buildings is the ideal hydraulic elevator alternative.

      • Schindler 3300 XL low- to mid-rise

        The Schindler 3300 XL traction elevator delivers more space with capacities ranging from 3,500 lbs. to 5,000 lbs. General purpose and hospital service applications available.

      • Schindler 5500 mid-rise

        The Schindler 5500 is a high-performance, gearless MRL traction elevator for mid-rise buildings. It offers glass and bare car options too.

      • Schindler 7000 high-rise

        The Schindler 7000 traction elevator for high-rise buildings fits the need of taller buildings with even more efficient and innovative mobility solutions.

      • Schindler 330A hydraulic

        The Schindler 330A holeless hydraulic elevator is the smarter, more efficient solution for a wide range of low-rise applications.

    • Freight & custom elevators
    • Modernization
      • Overview

        A Schindler elevator modernization can help improve your equipment's reliability, performance, and aesthetics.

      • Schindler HXpress low-rise

        A Schindler HXpress hydraulic elevator modernization delivers improved performance and reliability to low-rise buildings.

      • Schindler 6400 mid-rise

        A Schindler 6400 elevator modernization brings the benefits of gearless technology and Schindler's suspension traction media (STM) to mid-rise buildings.

      • Schindler Miconic TX high-rise

        With a total modernization or phased approach, Schindler's products and expertise can bring your high-rise elevators up to their best performance.

      • Elevator upgrades

        Choose from a variety of affordable, versatile elevator upgrades that can enhance safety, boost performance, and improve aesthetics.

      • Energy savings

        A Schindler elevator upgrade can improve reliability and aesthetics while helping reduce energy consumption.

      • Capital planning & financing

        Let us help you develop a customized capital plan to upgrade and modernize your elevators over time.

      • Destination interface

        A destination interface elevator modernization converts conventional controls to destination dispatching, giving you all the benefits of Schindler PORT quickly and easily.

    • Destination control
      • Schindler PORT

        Schindler PORT optimizes traffic flow, alleviates congestion, and reduces elevator wait times while offering personalized service and access control.

      • Schindler myPORT

        With the Schindler myPORT smartphone app, users gain convenience, security, and comfort with features that can be programmed to verify user identity and summon an elevator based on user needs and preferences.

      • References

        Hear from customers who've installed or modernized their elevators with Schindler PORT.

    • CleanMobility solutions
      • Overview

        Clean and touchless products for elevators. Simple to use and easy to install, Schindler CleanMobility products can accommodate nearly any type of installation.

      • ElevateMe App

        With Schindler’s ElevateMe mobile app, users can call elevators and select their destinations on their own smartphones.

      • CleanAir Ion

        Schindler CleanAir Ion cleans the air inside passenger elevator cabins, providing continuous reduction of airborne viruses and bacteria.

      • CleanCall Hover

        Schindler CleanCall Hover lets passengers call elevators or select their destinations by hovering their finger over elevator pushbuttons.

      • CleanCall Grid

        Schindler CleanCall Grid provides a touchless option for elevator passengers to place their landing floor request on the Car Operating Panel.

      • CleanCall HoloVoice

        Schindler CleanCall HoloVoice supplements elevator pushbuttons with fully functioning virtual hologram buttons and voice command capability.

      • CleanCall Wave

        Schindler CleanCall Wave motion-activated elevator fixtures allow passengers to place elevator calls with a wave of their hand.

      • CleanCall Tap

        Schindler CleanCall Tap foot-activated elevator fixtures allow passengers to place elevator calls with a tap of their foot.

      • Touchless Operation

        Schindler’s Touchless Elevator Operation option eliminates the need for passengers to press any buttons.

      • Visual Guidance Options

        Schindler CleanMobility decals can help manage elevator traffic while assisting passengers in finding and assuming positioning that may help reduce exposure to communicable germs and viruses.

  • Escalators & Moving walkways
    • Escalators
      • Schindler 9300AE

        The Schindler 9300AE escalator is ideally suited for commercial applications, but can also be adapted for transport applications including stadiums, airports, and exhibition halls.

      • Schindler 9700

        The Schindler 9700 escalator is ideal for large public spaces with high-traffic demands such as airports, subways, and railroad stations.

    • Moving walkways
      • Overview

        Schindler moving walkways combine comfort with safe, rapid horizontal and inclined transportation, and are ideal for use wherever the elimination of long walks is desired.

      • Schindler 9500 horizontal

        The Schindler 9500 horizontal moving walk is the ideal solution for public transportation lengths up to 328 feet.

      • Schindler 9500 inclined

        The Schindler 9500AE inclined moving walk is one of the most efficient moving walks in retail applications and requires minimal installation space.

    • Modernization
      • InTruss

        The Schindler InTruss escalator upgrade solution uses your existing truss and turns your old escalators into better than new condition.

      • Replacement

        Replace your older equipment with new, cutting-edge Schindler escalators - both an affordable and efficient solution.

      • Upgrades

        Schindler offers upgrades in all different areas to make your escalators run smoother, safer, and more reliably.

      • Capital planning & financing

        Let us help you develop a customized capital plan to upgrade your escalators and moving walks over time.

    • CleanMobility solutions
      • Handrail options

        Explore our Schindler CleanMobility handrail options for escalators and moving walks.

  • Services
    • Maintenance
      • Overview

        Extend the lifetime of your elevators, escalators, and moving walks. Our maintenance plans and repair services are tailored to fit your building needs, no matter what brand or model.

      • Service programs

        Explore Schindler's preventive maintenance options for elevators, escalators, and moving walks. Schindler service programs have the flexibility to adapt to your building's unique environment and requirements.

      • Portfolio Management

        Schindler's Ahead ActionBoard tool for building owners/managers provides real-time access to performance and maintenance records for your elevators & escalators. Our mobile app puts it in the palm of your hand.

    • Repair
      • Elevator upgrades

        Choose from a variety of affordable, versatile upgrades for elevators that can enhance safety, boost performance and improve aesthetics.

      • Escalator upgrades

        Schindler offers upgrades in all different areas in order to make your escalators run smoother, safer and more reliably.

    • Strategic Accounts
    • Digital Services
      • Overview

        Schindler Ahead is the digital building solution that connects elevators, escalators, and moving walks to the IoT Cloud.

      • Schindler Ahead solutions

        Schindler Ahead offers three equipment service level options for elevators, escalators, and moving walks to meet your budget, monitoring, and diagnostic needs.

      • Schindler VCS

        The Schindler Visual Communication System (VCS) brings enhanced safety and convenience for passengers, while meeting the latest elevator emergency communications code requirements.

  • Careers
    • Overview
    • Who we are
      • People

        Learn about the people, traditions and values that enable us to tackle the urban mobility challenges of the 21st century.

      • Inclusion and diversity

        Our global presence gives us access to the full spectrum of human diversity – reinforcing our ability to adapt and innovate.

      • Our values

        Some things never go out of style. Our values support everything we do, and allow us to remain a leading global player in the elevator and escalator industry.

      • Society

        Help us transform the world of tomorrow. We’re looking for high-powered digital natives ready to meet society’s most pressing urban mobility challenges.

      • Facts and figures

        Discover what makes Schindler a great company to work for through key facts and stats.

    • Why Schindler
      • Benefits

        Discover more about Schindler employee compensation packages and benefits – competitive salaries are just the start!

      • Training

        The key to maintaining Schindler’s proud legacy of Swiss precision engineering is making sure that all our people – at every level – remain trained and ready.

      • Work-life balance

        Finding the right balance between work and life can be tough. At Schindler we make it easier through flexible work policies. Learn more.

      • Career development program

        Discover how we take our most talented young professionals on an international & multidisciplinary journey to develop their long-term careers at Schindler.

      • International careers

        Grow your elevator & escalator career internationally with Schindler. International assignments are a key part of how we develop people. Learn more.

    • Who we look for
    • Open positions - U.S.
    • Open positions - Canada
  • Industries
  • Innovations
  • Media
  • About us
    • Overview
    • Schindler Brand
    • History
    • Values
    • Manufacturing Facilities
      • Hanover

        Schindler’s 150,000+ square foot state-of-the-art LEED Gold certified manufacturing facility in Hanover, PA focuses on the fabrication of components visible to customers, like doors, entrances and elevator cab interiors. Learn more.

      • Clinton

        Discover our escalator manufacturing complex located in Clinton, North Carolina. The complex comprises both a 38,000-square-foot escalator step facility and a 155,000-square-foot escalator assembly plant.

    • Compliance & Ethics
    • Quality
    • Suppliers
    • Sustainability
      • Overview

        Schindler Elevator Corporation is committed to conducting its business activities in harmony with society and the environment. Our products and services are designed to provide energy efficient and eco-friendly options to architects, contractors, building owners and managers.

      • Green technology

        Find out how Schindler's green technology can help improve efficiency and save energy. Schindler incorporates green technology in elevators, escalators and destination dispatch technology.

      • Offices & Manufacturing

        Schindler doesn't only offer green products, our offices and manufacturing facilities are sustainable. Learn more about the sustainable solutions integrated into Schindler's daily operations practices.

    • Safety
      • Overview

        Discover Schindler's safety materials and see that elevator & escalator safety is a top value. Our products are built with many safety features to help give riders peace of mind while using them.

      • Tips for riders & owners

        Enjoy safe and pleasant, elevator and escalator rides by following these safety tips from Schindler Elevator Corporation. Also learn more about what to do before calling for service, and get tips to prepare your equipment for extreme weather.

      • Tips for kids

        Please follow these safety tips for kids. Parents, share these tips with your children today so they can enjoy safe and pleasant, elevator and escalator rides.

    • Why Choose Schindler
  • Events & Webinars
  • Tools & Resources
  • e-Payments
Contact us

Meet Abby: Masterminding smarter elevator service

"We expect our cars to tell us when they need an oil change. Why shouldn’t your elevators tell you when they need service and maintenance?" asks Abby Thebeau, Program Manager for Schindler Ahead digital services.

That’s exactly what Schindler’s digitally connected elevators do. Every minute of every day, they send status updates back to Schindler support teams. Reporting on key operational parameters, these smart units can identify and diagnose potential issues and (when necessary) place a service call.  

That’s where Ohio-based Abby comes in. She engages Schindler’s North American Technical Operation Center (TOC) – a central hub that oversees and collates data from customers’ connected elevators – to monitor equipment in real time. Abby’s team works continuously and invisibly to leverage the latest elevator and Internet-Of-Things technology to detect faults and reduce downtime.  

"Digital service is all about knowing what customers need so we can keep them informed, and their equipment running with minimal disruption," she says. “If we’re doing our job right, they don’t need to know we’re there…but rest assured, we are!"

Smart elevator service benefits

For building owners, the connected elevator is a game-changer, offering:  

  • Faster service response times – human experts are called in as soon as a problem is identified 
  • Quicker fixes for service issues – connected elevators can self-diagnose and recommend appropriate service measures 
  • Sustainability benefits that enable building owners to conserve energy (and costs) 
  • Maximized uptime and minimized disruption that ultimately saves time and money 

Cloud-powered elevator troubleshooting

The benefits of digitally connected escalators are only fully realized when the equipment is remotely monitored around the clock by experts. Specifically, experts like Abby, who can translate the data into actionable insights that enhance elevator performance.  

Abby’s network of TOC experts analyze data gathered via Schindler’s Remote Monitoring Platform. This analysis drives rapid responses to urgent problems. If a remote fix is possible, Schindler makes it happen.  

"That’s the power of the Remote Monitoring Platform," says Abby. "It’s a cloud-based system that helps us prioritize tasks to deliver faster time to service."  

If a service call is placed, Abby’s team provides the Schindler technician with all the diagnostic data they need to deliver an efficient service. "There’s a real ‘hurrah’ moment in being able to tell a customer: we saw it, we told you about it, now just sit back and let us fix it," Abby adds.  

She and her team also take a deeper dive into this ever-expanding pool of digital insight to help shape Schindler’s future products and services. Connected units enable the business to learn, to develop, and to future-proof elevator service.  

This closed-loop ecosystem of connected units at the customer end, remote monitoring at the TOC, and insights delivered to technicians in the field is the secret sauce of super-reliable, proactive service. 

A preventive approach improves uptime

"Picture a big retail center," explains Abby. "If just one elevator goes down, customers may be prevented from shopping. This can potentially cost thousands of dollars per hour! We want to help businesses avoid that risk."  

"With the TOC system and the Remote Monitoring Platform, we can stay ahead of problems. Not only do we detect faults as they happen to quickly resolve them, but we’re also often predicting them before they become an issue," she says.  

In a process of continuous improvement, Abby and the TOC team are busy in the background using digital insights from connected units to streamline the service for customers and technicians, all of which lead to higher uptime. "It really blows customers’ minds when we send a technician out to them before they realize they need one!" she adds.

Providing owner insights

Schindler doesn’t keep all the crucial status data from connected elevators to itself. Building owners get vital information, too. Abby’s team provides customers with an array of digital insights via Schindler Ahead ActionBoard.  

ActionBoard wraps up all the important statistics, activities, and performance data from customers' elevators and escalators into a simple digital dashboard. "Customers love having all the information at their fingertips," confirms Abby. "What’s more, it's much easier to detect and solve issues quickly when everyone has a clear overview of their equipment."  

With real-time actionable insights, Schindler Ahead ActionBoard helps the TOC prioritize tasks like performance checks and routine maintenance planning — and keeps customers informed at every step.

Greener elevators and escalators and a smarter tomorrow

Connected units deliver real sustainability benefits to building owners. Schindler data shows that connected units can reduce callbacks by up to 37%*, which results in reduced site-visit emissions.  

With better service, less downtime, and genuine sustainability credentials it’s clear that connected elevators and escalators provide immediate and long-term benefits, both for Schindler customers and for the planet.  

What’s more, joining the digital revolution doesn’t necessarily involve a huge commitment or full equipment modernization. Abby explains: "A simple device hooked up to existing units is sometimes all it takes for customers to gain access to all the benefits of connected services – now and in the future."

Sounds like a great plan for all building owners.

*Compared to non-connected units.

Want to learn more?

Learn how Schindler Ahead, the digital solution that connects elevators and escalators to the IoT Cloud, can benefit your building and provide you with deeper insights, superior convenience, and greater cost control.