Learn how identifying a potential issue before it occurred kept seniors moving

11.01.2018

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Building TypeAn apartment building for seniors in Dallas, TX with Schindler Ahead connected elevators. 
ProblemAn elevator outage would greatly hinder accessibility for senior residents and inconvenience visitors and staff.
SolutionRemote monitoring data from the apartment building’s elevators identified a potential equipment issue before it occurred. Schindler analyzed the data, contacted the customer, and dispatched a technician who resolved the issue before the elevator ever went out of service.
ResultsSchindler improved the reliability and uptime of the building’s elevators, while eliminating a potential shutdown, keeping senior residents and visitors moving.
Schindler Ahead uptime