Restaurant usage data helped identify best time for elevator repairs

09.01.2018

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Building TypeA restaurant and entertainment venue in Albany, NY with one Schindler Ahead connected elevator.
ProblemElevator repair work performed at a busy time in the building would cause disruption, potentially having a negative impact on the venue’s customer experience.
SolutionSchindler identified the optimal time to perform elevator repair work at the location based on usage data from Schindler Ahead.
Results

The repair work was scheduled and completed by a Schindler technician during an off-peak elevator usage time to minimize disruption. The unit was running efficiently in time for the busiest and heaviest elevator usage period – keeping patrons and staff moving.

Less disruption in your building means more convenience and happy tenants.

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