Schindler's maintenance contracts are flexible in features & options, and to any brand and model. We offer you different contract types from all-in-one to individually optimized to meet your specific building requirements, traffic patterns, equipment condition, and more.
There are two ways to the perfect fit of features and options. You compare our contracts by yourself and decide on your personal needs OR you leave your contact data below and we schedule a free pre-visit to create a transparent proposal based on a detailed onsite report.
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| Feature | Platinum | Diamond | Gold | Pearl |
|---|---|---|---|---|
| Call center support To register complaints | ✓ | ✓ | ✓ | ✓ |
| Maintenance visit Regular on-site inspections including basic maintenance work | ✓ | ✓ | ✓ | ✓ |
| Call-back interventions Covers call back assistance during working days Monday to Saturday | ✓ | ✓ | ✓ | ✓ |
| Small repairs Small repairs, defined, are included to ensure availability | ✓ | ✓ | ✓ | |
| Mid repairs Mid repairs, as defined in contracts | ✓ | ✓ | ✓ | |
| Large repairs Coverage of all-in maintenance, call-back, or repair work, as defined in the contract | ✓ | ✓ | ||
| Customization Comprehensive coverage of all-in maintenance, call-backs, and repair work along with customization of services based on customer needs at additional cost. | ✓ |
