Vision & Values

Schindler Vision

Schindler Your First Choice.
Our vision is to be leaders in our industry and the partner of choice for anyone needing to install, maintain or modernize elevators, escalators, moving walks, or any form of transit management system for buildings. To create new systems and solutions to make the world’s buildings and cities safer, more efficient, more sustainable, more comfortable every day, and to be Your First Choice.

Schindler Values

Over 64,000 Schindler employees work around the clock to serve over 1.5 billion people using our elevators and escalators everyday. Safety for each one of our customers and employees is first and foremost.


Create value for the customer
As a service company, we rely on a strong customer orientation as the basis for design and delivery of all products and services as well as the continuous optimization of our internal processes.


Commitment to People Development
Schindler’s commitment to be perceived as a valuable partner for its customers can only be achieved through talented, engaged and skilled employees. We develop our people to effectively understand our customers’ needs and tailor the most efficient solutions from our innovative products and services portfolio.

We empower our people at all levels of the organization to develop leadership and decision making skills in order to shape the company’s successful future. Schindler nurtures a culture where passion, ambition and collaboration are the key enablers of its people.


Schindler aims to reflect genuine Swiss quality not only in product design but also in its delivery, maintenance and modernization. Our century old legacy and track record in delivering value, is nothing but a consequence of our ability to deliver reliable solutions.


Integrity & trust
All our employees, regardless of position, function or location adhere to the Schindler Code of Conduct. Schindler fosters open and trustworthy relationships between employees as well as with customers.

The Schindler customer promise

We promise that our products, our services and our actions will at all times be worthy of the description: Trusted, Professional and Smart. These three words sum up our commitment to adding value to our customers' buildings and businesses through reliability, integrity, expertise, experience, intelligence and innovation.

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