Tips for users
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Lift tips
- Watch your step – the elevator car may not be perfectly level with the floor.
- Stand clear of the doors – keep clothes and carry-ons away from the opening.
- Hold children and pets firmly.
- Passengers nearest to the doors should move first when the car arrives.
- Push and hold the DOOR OPEN button if doors need to be held open, or ask someone to push the button for you.
- Never try to stop a closing door, wait for the next car.
- Pay attention to the floor indications.
- If the doors do not open when the elevator stops, push the DOOR OPEN button.
In the event of an lift emergency
- If the lift should ever stop between floors, do not panic. There is plenty of air in the lift.
- Never climb out of a stalled elevator.
- Use the ALARM or HELP button, the telephone or the intercom to call for assistance.
- Above all, wait for qualified help to arrive and never try to leave a lift that has not stopped normally.
- Emergency lighting will come on in the event of a power failure.
Escalator tips
- Watch the direction of the moving step and step on and off with extra care.
- Take care if you are wearing bifocals or similar eyewear.
- Hold children firmly with one arm or hold child’s free hand.
- Hold small packages firmly in one hand, but always leave one hand available to hold the handrail.
- Grasp the handle as you step onto the moving step.
- Do not go in the opposite direction of the escalator.
- Do not take wheelchairs, electric scooters, strollers, hand carts, luggage carts or similar items on the escalator.
- When riding escalators: Keep loose clothing clear of steps and sides.
- Wear closed-toed and hard-soled shoes, and avoid wearing footwear made of soft-resin or other rubbery materials.
- Stand clear of the sides of the escalator.
- Face forward and keep firm grip on the handrail.
- Reposition your hand slowly if the handrail moves ahead or behind the steps.
- Don’t climb onto or ride the handrail.
- Do not let children sit on steps or stand too close to sides.
- When exiting escalators: Don't hesitate and step off promptly.
- Make sure to step over the comb fingers; don’t let your feet slide off the end of the escalator.
- Immediately move clear of the escalator exit area; don't stop to talk or look around since other passengers may be behind you.