When you sign up to a Schindler lift or escalator maintenance contract, you will get our renowned ISO certified Expert Plus Service Delivery processes, as well as the expertise of our highly-trained engineers.
You can then take advantage of our sophisticated technologies and communication resources and, more importantly, you will get to see exactly how your maintenance plan is working for you.
Schindler Scorecard at a glance
Equipment performance summaries
Configured email notifications of critical events
Callback summary report
Meantime between callback
Callback summary list
Your equipment details
Schindler Customer Scorecard
Designed as an evaluation tool, the Schindler Customer Scorecard gives you unlimited real time access to the facts, figures and data on your maintenance plan and equipment for each of your buildings. From general summaries about your equipment performance, service activities and maintenance history, to more in depth analysis on specific topics. You will be able to call upon the information you need, when you need it.