Local Major Accounts
Local partnerships work
Contact
Maintenance & Service Department direct link, or call our:
National Customer Contact Centre
1800 674 674
Not all our customers have portfolios that require a national key account management structure, but all projects are important to Schindler.
In each of our regions we have dedicated local account managers who look after our regional major accounts. It is important that the local team are very much aware of the customer's needs and requirements. A single point of contact in the region is essential to consistency and quality of service.
You can rely on Schindler locally
As with our National Key Account team, the local team of account managers and support staff are dedicated to understanding your requirements and ensuring that these requirements are met.
We can offer:
- A single point of contact
- Customer-specific framework agreements
- Portfolio, site or individual unit performance reporting
- 24/7 contact through our National Customer Contact Centre
- Customised invoicing and billing agreements
- Engineer network to deal with multi-brand technology
- Local support from our regional service delivery structure