Service & Maintenance

Vertical transport by Schindler will protect your investment maximizing the asset life cycle by being a reliable partner over the whole building life cycle - from first steps in planning, throughout the installation of the the new products and during operation. Schindler’s committed to preventive maintenance programs for your elevators and escalators that will keep your equipment running safely and reliably. With trailblazing technology and highly trained technicians, this means fewer callbacks and fewer inconveniences for your tenants or guests. 

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Looking for further assistance? Please drop us a line to order Schindler lift and escalator information pack.

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Safety Inspections

Safety is of paramount importance at Schindler, which is why every elevator maintained by Schindler all over the world undergoes a rigorous annual safety inspection that is in excess of any legislative requirements.  

Customer Survey System

Schindler regularly performs customer survey to better understand how the customers perceive our performance in around Indonesia as a basis for our continuous improvement efforts.

Schindler's objective is to have customer orientation and loyalty that leads to improved performance. 


Leadership through Customer Service

Schindler 24 hour call centre handles customer calls and pass the information immediately on to the responsible service technician in order to quickly solve your problem.

We appreciate your sense of urgency and respond to your needs quickly at any hour or day of the year.