Schindler Lifts Singapore Pte Ltd. introduces Schindler Ahead, its smart urban mobility platform, to Singapore


Leading digital technology for elevators and escalators to enhance passenger experience and drive innovation.

Singapore, 5 October 2018 —Schindler Lifts Singapore Pte Ltd. today announced that Schindler’s smart urban mobility platform, Schindler Ahead, is now available in Singapore, bringing a complete digital solution for elevators and escalators to one of the world’s most innovative cities. Through cutting-edge Internet of Things (IoT) technology, Schindler Ahead will transform the industry.

As described by Jujudhan Jena, CEO of Jardine Schindler group, “Schindler’s next-generation of IoT, edge computing and advanced analytics is creating smart connected products and services. Its powerful insights not only revolutionise service quality but also further supports the continuous improvement and optimization of the equipment performance. As technology continues to advance, so will Schindler Ahead, adapting and evolving to work even better for our customers and passengers.”

Schindler Singapore Launches Schindler Ahead From left to right: Ben Robinson – Chief Executive Officer of Raffles Quay Asset Management, Jujudhan Jena – Chief Executive Officer of Jardine Schindler Group, Dr. Qiu Hai – Managing Director of Schindler Lifts Singapore Pte Ltd. and Guntram Begle – Senior Vice President of Schindler Digital Group.

“We’re pleased to bring Schindler Ahead to Singapore, one of the world’s most digitally advanced cities. It is estimated that two-thirds of the world’s population will live in cities by 2050 , dramatically reshaping the urban landscape and increasing our dependence on critical infrastructure like lifts and escalators. Schindler Ahead is already able to solve some of the challenges that come with rapid urbanisation, delivering positive outcomes for asset owners in Singapore and across the world. At Schindler, we see Singapore as an innovation hub and a lead market for IoT. Our customers are early adopters and the market has so far been very responsive to this new technology,” said Dr. Qiu Hai, Managing Director, Schindler Lifts Singapore.

With Schindler Ahead’s digital platform, possible service issues are anticipated and resolved before they even occur, optimising equipment reliability and reducing downtime. Tailored Apps enable building owners and facility managers to check on operational, performance and commercial data to better manage their equipment portfolio.

Innovations from the Schindler Ahead partner ecosystem ensures the equipment is future-proof through regular Over The Air (OTA) updates via the Schindler Cloud. With continuous updates as well as applied technologies such as firewalls, program encapsulation and encryption techniques, Schindler Ahead complies with the highest standards of data privacy such as ISO 2700X and the National Institute of Standards to ensure the security of the equipment data.

Customers explore Schindler Ahead, the latest Schindler IoT innovations.

“In Singapore, Schindler Ahead will also help to address today’s most pressing labour market challenges, ”said Mr. Nima Bahadori, Service Director, Schindler Lifts Singapore. “As has been reported publicly, approximately 1,000 additional lift and escalator technicians will be needed in Singapore over the next decade. Schindler Ahead will complement the skills of these Service Technicians by providing them with greater insights into the health and operations of lifts. Our closed loop system will also help to build real life knowledge which can then be integrated into future predictive and pre-emptive maintenance” Mr. Bahadori added.

Extending Schindler’s industrial innovation leadership into the future

Schindler Ahead represents a new era in Schindler’s digital journey that started more than 10 years ago. Over three major phases— IT rationalisation, Operational Excellence and Leading-edge Digital Business—the company has revolutionised urban mobility while establishing itself as a leader in industrial innovation. Through cutting-edge Internet of Things (IoT) technology, the platform will transform the industry, improve equipment safety and reliability as well as enhance the passenger experience.

Advancing Singapore’s Smart Nation strategy

Singapore is a natural market for Schindler Ahead, given the city-state’s leadership on digital technology. Schindler’s smart mobility platform will bolster the Singaporean Government’s Smart Nation strategy by responding to both the ambitions for intelligent urban mobility and IoT-enabled public infrastructure.

About Schindler
Founded in Switzerland in 1874, the Schindler Group is a leading global provider of elevators, escalators and related services. Schindler mobility solutions move more than one billion people every day all over the world. Behind the company's success are over 60,000 employees in more than 100 countries.

About Schindler Singapore
Schindler began operating in Singapore during the 1960s. In 1975 Schindler Lifts (Singapore) Pte. Ltd. was established, one year after Jardine Matheson of Hong Kong, and Schindler Holding Ltd. of Switzerland, embarked on a joint venture. Schindler Lifts (Singapore) Pte Ltd. also supports Schindler's operations in Myanmar.

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