Schindler Service for elevators & escalators
Schindler Service helps assure that your elevators and escalators are always available. Highly trained technicians, supported by an entire global network of maintenance experts, are there to reduce service calls and keep your equipment running.
Our aim is to exceed your expectations by delivering maximum reliability, fewer service calls and exceptional customer satisfaction. With Schindler service and repair, we're here to get you there.
For Schindler Service sales or inquiries:
> Contact our sales department
To place an equipment service call:
> 1.800.225.3123
Contact us
To place an equipment service call:
Contact us
To place an equipment service call:
1.800.225.3123
For service sales or inquiries, please contact your local office below:
Redefining reliability
We strive to increase reliability with:
- Continual investments in technology improvements, resulting in 37% reduction in callbacks.
- Annual seven-point safety inspections that surpass code requirements
- Integrated global, national, regional and local expert support
- Over 50 hours of annual training for our service technicians
- Service and repair expertise on all leading brands of equipment.
Superior responsiveness
As your partner, we are committed to knowing what you need and making sure you get it when you need it. We accomplish this through:
- Structured maintenance routines to ensure consistent, reliable service
- Real-time dynamic scheduling to ensure the most efficient maintenance program
- 24/7 integrated Schindler Ahead service on any brand of elevator or escalator to proactively monitor and identify potential issues and resolve them before they develop.
Meaningful communication
The information you need, when you need it.
- Online access to your service history through Schindler Ahead ActionBoard to see how your equipment is running
- Email notifications of notable events regarding callbacks, preventive maintenance and more
- 24/7 Customer Service Network connects you with our well-trained and professional call center associates who can notify a technician almost immediately of your emergency.
The bottom line: the right service at the right time so you don't have to worry.
