Service Methods for Contract Fulfillment

Schindler is the first in the industry to fully integrate all of our service tools into one seamless SAP platform. This allows us to make dynamic, real-time adjustments, resulting in improved consistency, reliability, response times and customer satisfaction.

• Efficient manpower management minimises downtime for preventive maintenance.
  
• Preventive maintenance modules ensure complete maintenance task fulfilment.
  
• Our integrated repair planner ensures that all of our customers receive the most consistent, reliable service every time.
  
• Schindler's seven-point safety inspections are performed on every elevator we maintain. It is not required by code, but it is necessary to keep your equipment running at the peak of safety and reliability.

Faster return to service than ever before.

We are committed to making sure that the problem is fixed efficiently and correctly the first time.

• Schindler FieldLink is used by technicians to access repair history, technical data, trouble-shooting guides, repair routines and more.
• Route optimisation ensures that our technicians spend less time on the road and more time with our customers.
• Real-time dynamic scheduling allows us to quickly identify and prioritise your needs with minimal disruption to your operation.
• Schindler Remote Monitoring™ keeps a watchful eye on your equipment 24/7.
• Our parts inventory ensures that we’re ready to meet the repair needs of our customers.