Schindler Elevator Ltd., Switzerland ("Schindler Elevator") developed the publicly available Schindler Ahead ActionBoard app for mobile devices (the "Schindler Ahead ActionBoard App").
The processing of personal data, if any, by Schindler Elevator and/or its affiliates (together, "Schindler") in connection with the use of the Schindler Ahead ActionBoard App by its users takes place in Schindler’s capacity as data processor(s) only. The owner or manager of the respective building acts as data controller. Please refer to the building owner or manager and its privacy policy for information or general queries relating to data processing in connection with the Schindler Ahead ActionBoard App.
Schindler Elevator Ltd., Switzerland ("Schindler Elevator") developed the publicly available Schindler ElevateMe app for mobile devices (the "Schindler ElevateMe App"). The Schindler ElevateMe App may enable its users ("Users") to place elevator destination calls without touching elevator operating panels.
The Schindler ElevateMe App does not collect and process any personal data of its Users. Users do not have to provide any personal data (e.g. name, email address) to Schindler Elevator. User location is neither tracked nor stored and no unique identifier or suchlike is registered on their mobile devices.
Schindler Elevator Ltd., Switzerland ("Schindler Elevator") developed the publicly available myPORT Public app for mobile devices (the "myPORT Public App"). The myPORT Public App may enable its users ("Users") to place elevator destination calls without touching elevator operating panels.
The myPORT Public App does not collect and process any personal data of its Users. Users do not have to provide any personal data (e.g. name, email address) to Schindler Elevator. User location is neither tracked nor stored and no unique identifier or suchlike is registered on their mobile devices.
The myPORT solution ("myPORT") is a technology of Schindler Elevator Ltd., Switzerland ("Schindler Elevator", "we" or "us"). Schindler Elevator and its affiliates are herein collectively referred to as "Schindler".
MyPORT is designed for your access to and use of elevators in buildings that are equipped with the myPORT technology of Schindler. myPORT is offered as an app or directly over the internet via a browser. MyPORT possesses two different functionalities: A public functionality, only available in the app version, intended for use by guests of the building that is active without being signed-in ("Public Functionality"), and a signed-in functionality that requires a sign-in, via an internet browser or the app version ("Signed-In Functionality"). Both functionalities basically simulate the elevator operating panel, so that you can place elevator destination calls with MyPORT without touching the physical panels. The legal notice explains in more detail how MyPORT works and it also it also includes information on the additional features of the Signed-In Functionality that the Public Functionality does not possess.
MyPORT does not track your location, but it uses location service features to detect when you are near a PORT touchpoint (terminal, door, elevator) so that you can easily order or open it.
1. Public Functionality
The Public Functionality of myPORT for use by guests does not collect and process any of your personal data and you do not have to provide any personal data (e.g., name, email address) to Schindler Elevator. Your location is neither tracked nor stored and no unique identifier or alike is stored on your mobile devices.
2. Signed-In Functionality
2.1 Data Processed, Controller and Processor
When you sign up for the Signed-In Functionality (over the internet or after the installation of the myPORT app), we verify your identity with a two-factor authentication. You must always provide your email address. Depending on the authentication method you select, you may also have provide your mobile phone number. With respect to this data, Schindler Elevator acts as the data controller.
With respect to all other personal data potentially processed in connection with your use of the Signed-In Functionality of myPORT (e.g., to what floors you have access, history of your elevator trips etc.), the myPORT contract partner of Schindler of the respective building (your employer, your landlord etc.) is the data controller, whereas the contracting Schindler entity acts as the data processor only.
This Privacy Notice only refers to the data processing by Schinder Elevator in its capacity as a data controller. For all other data processing in connection with myPORT, please refer to the respective data controller (your employer, your landlord etc.).
2.2 How to contact us
If you have any questions or comments in connection with this Privacy Notice and the associated data processing by us, please contact us at:
Schindler Elevator Ltd.
Zugerstrasse 13
6030 Ebikon
Switzerland
Phone: +41 41 445 31 31
Email: dataprivacy@schindler.com
2.3. Purpose of Data Processing and Legal Basis
Schindler Elevator processes your personal data for the purposes of operating the App. This may include a two-factor authentication process during the sign-up process.
We process your personal data based on the legitimate interests pursued by us to enable our partners to use the myPORT technology in their buildings.
2.4. How long do we retain your Personal Data?
We process and retain your personal data as long as required for the purposes for which we collected it and, if applicable, for compliance with legal obligations or other legitimate business purposes. As soon as your personal data are no longer required for these purposes, it will be deleted or anonymized, to the extent possible.
2.5. Transfer of Personal Data to Other Parties (In-/Outside of the EEA)
We may, pursuant to valid legal process, such as a search warrant, subpoena, or court/governmental order, allow access to your personal data provided to Schindler, to comply with such process and to protect our rights and property. If warranted, we may also allow access to this information in special emergencies where physical safety is at risk.
Schindler Elevator moreover reserves the right to disclose your personal data in connection with a merger, acquisition, bankruptcy or sale of all or substantially all of its or of Schindler’s assets.
Your personal data may be transferred to other Schindler entities, as well as to any third parties to whom the relevant Schindler entity subcontracts all or part of this processing. This may for instance include hosting providers, technical support, and any other relevant roles. Such third parties will process such personal data only for the purposes listed in this Privacy Notice and agree to treat it in accordance with it. They may only process your personal data in the same way as Schindler Elevator is permitted to process it.
As Schindler is a global and worldwide acting group, your personal data may be transferred to to any of the countries where we have affiliates (available on the webpage of the Schindler Group, currently under https://group.schindler.com/en/system/worldwide.html). This includes countries that may provide for a lower level of data protection than the country from where you reside. In the event of transfer of personal data to a country outside of the European Economic Area (EEA) or Switzerland, Schindler systematically ensures the application of an adequate level of protection of such personal data by approved means (e.g., putting in place standard contractual clauses on the processing of personal data, in accordance with the EU Commission model clauses).
Except as otherwise set forth in this Privacy Notice, we do not sell, trade, license or rent or otherwise share your personal data with any third parties outside of Schindler.
2.6 Your Rights
Subject to applicable law, you may have some or all of the following rights in respect of your personal data. You can exercise these rights by submitting your request to dataprivacy@schindler.com.
You may have the right to obtain confirmation of whether Schindler Elevator processes personal data in relation to you and, if so, gain access to a copy thereof. If you require additional copies, we may need to charge a reasonable fee. For certain kinds of data, you may also have a right to data portability. You may have the possibility to rectify or obtain the erasure of your personal data, provided that the applicable legal requirements are met. The right to erasure is subject to various exceptions, notably as regards personal data whose processing is necessary to support litigation or for compliance with statutory retention requirements. You may have the right to object to the processing of your personal data and we will respect this right if we are relying on our own or someone else's legitimate interests to process your personal data, except if we can demonstrate compelling legal grounds for the processing of your personal data. In relation to the processing of your personal data for direct marketing purposes, you may have the right to object at any time thereto. Where any processing is based on consent, you may have the right to withdraw such consent at any time (without this affecting the processing prior to the consent withdrawal). You may have the right to lodge a complaint with the supervisory authority, in particular the data protection authority that is competent for your place of residence or the lead supervisory authority for Schindler, namely:
Federal Data Protection Commissioner
Feldeggweg 1
3003 Bern
Switzerland
www.edoeb.admin.ch
If you exercise any of these rights, we may request some means of verifying your identity (e.g., copy of identity card or driving license).
Please note that Schindler Elevator may reject requests that are excessive or a misuse of the relevant right. Please also note that some of these rights may be limited where Schindler Elevator has an overriding interest or legal obligation to continue to process your personal data.
2.7 How we protect your Personal Data
We are committed to keeping your personal data secure and we have implemented appropriate information security policies, rules and technical measures to protect your personal data from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss.
All of our employees, partners, consultants, workers and data processors (i.e., those who process your personal data on our behalf) are obliged to respect the confidentiality of such data.
2.8 Changes to this Privacy Policy
We reserve the right, at our sole discretion, to modify this Privacy Notice at any time.
Date: September 2023