Maintenance Service Schindler Excellence

Maintenance Service - Schindler Excellence

Schindler's maintenance contracts are flexible in features & options, and to any brand and model. We offer you different contract types from all-in-one to individually optimized to meet your specific building requirements, traffic patterns, equipment condition, and more.

Service contracts

Our precomposed service features build the basis for your individual or all-in-one service contract. All contracts can be extended with service options and are available to any brand and model. Our contracts have been carefully defined based on our experience with more than 700,000 service hours per year.

Did you know?

50% of the Schindler maintenance portfolio consists of non-Schindler products or models.

Common features*

Depending on your requirements.

Technical support
Hotline support and training of on-site equipment responsible.

Maintanance visit
Regular on-site inspections incl. basic maintenance work.

Health check
Remote status checks incl. reports and notification in case irregularities are detected.

Call-back interventions
Immediate response in case of issues incl. release of entrapped passengers. Mo.–Fr. 7am–6pm or 24/7 with the “Flex” option.

Repairs
From small repairs to ensure availability to large repairs for a full coverage of all maintenance, call-back or repair works.


Options to extend the service*

The options will give your service contract the finishing touch. Flexible maintenance hours, reduction of administrative tasks or phone line management - there are almost no limits.

Direct
Our permanent monitoring and response service allows for tracking and analyzing equipment – and performing condition checks.

Alarm
Our in-car alarm service allows passengers to connect with one of our trained service staff. The release of entrapped passengers is ensured.

Flex
Our option for flexible maintenance and repair work appointments. Plus the possibility for off working hours services – and 24/7 call-back interventions.

Connect
Our phone- and data line management for remote- and alarm services enables continuous line function and alarm system checks.

Inform
Our information option keeps you on top of things. Transparency and full control is allotted multiple communication channels and reports are submitted
through them.

Exam
Our examinations cover periodic safety checks beyond national norms, and the coordination and support of regulatory bodies.

*May differ from country and region


Contact us

For detailed information about our services, please contact the Schindler representative in your country. The service offering may vary from country to country: