More than any other factors, it is the skill, expertise and professionalism of our employees that ultimately determine Schindler’s success in the marketplace. We treat all our employees with respect and offer them a stimulating working environment in which they can thrive. To help achieve these goals, Schindler introduced a global people strategy that provides managers and HR professionals with clear guidance on areas such as employee safety and health, people development, employment and motivation, work-life balance and remuneration.
Recognized as top employer
Three Schindler companies won top employer awards for their employee engagement initiatives. In Germany, Schindler received the Top Employer Award in 2018 for the eighth time since 2008, while Spain won the award for the tenth consecutive year. Schindler South Africa won the top employer award for the first time in 2018.
In Australia, Schindler was also recognised as Employer of Choice at the 2017 Australian Business Awards.
Schindler has over 1,000 branch offices worldwide and employs people from many different nationalities and ethnic backgrounds. By creating an inclusive culture in which our employees are respected and valued for their diverse skills and ideas, we can better serve our customers and achieve our goals. We ensure a working environment that is free from discrimination of any kind.
In 2016, we established a Diversity Council that meets regularly to evaluate our progress in promoting an inclusive culture. We have also established Diversity in Leadership programs in Europe and the United States.
Continuous education & training
We offer development opportunities across all areas of our business in order to continuously enhance our employees’ skills and strengthen their motivation. Schindler’s Management Resource Planning Program is designed to provide suitable development opportunities for people within our company.
A Group-wide certification program for installation and service technicians provides our people in the field with regular training. The average number of technical training days provided per employee in 2016 was 7.7 days. This compares to our target of five days of training for installation and service technicians provided by our certification program.
In addition, our Schindler Career Development Program is designed to ensure that we have a pipeline of talented employees with the potential to assume a leadership role within the company. In 2016 a Talent Management and Organizational Development department was established. It identifies talents, makes them visible to senior management, and ensures that their future development is carefully planned.