Schindler service technician with rightsized electric car in Paris, France.
Managing a global service fleet of over 20,000 vehicles
We operate a global fleet of over 20,000 service vehicles to effectively maintain our product portfolio and deliver swift and reliable services to our customers. Almost two-thirds of our direct environmental impact is generated by this service fleet. It remains the largest single source of CO2 emissions at Schindler.
Our target is to reduce these CO2 emissions by 25% until 2022, compared to 2017 and in relation to revenue through:
Replacement and rightsizing of vehicles
Utilizing technological advances
Intelligent route planning for service technicians
Utilizing technological advances of vehicles
Schindler frequently replaces service fleet vehicles to benefit from efficiency gains in fuel consumption and emission reductions. Whenever possible rightsizing of vehicles is applied. Since 2012, we have already reduced CO2 emissions by more than 20% in relation to revenue.
The technological advances and reductions in fuel consumption and emissions that are continuously being achieved as new vehicles enter the market create opportunities to improve Schindler's environmental performance.
Since 2005, local initiatives are replacing vehicles in the fleet with more environmentally friendly models that feature new technology allowing for reductions in fuel consumption and emissions.
Schindler has a Global Fleet Policy in place that sets out strict internal targets for the replacement of less efficient technology. It also includes a set of safety and emissions standards. With this policy Schindler benefits from improved technology while simultaneously reducing Schindler’s overall carbon footprint.
Schindler technician planning his daily service route with his mobile phone.
Intelligent route planning
Sophisticated planning of the service technicians geographical routing through their dedicated service portfolio is key to significant reductions in emissions and travel time. With growing density of serviced installations, especially in the growth markets, efficiency will further increase.
Rethinking the service for the future
Schindler is also rethinking the service fleet concept as such. New technologies, connected cars, and alternative mobility service models could transform our understanding of a traditional service fleet. The implementation of vehicle telematics will offer much more insights into the efficiency and utilization of global vehicle fleets.
With rising levels of transparency on the mobility needs of our employees alternative services can finally substitute vehicles. In urban areas with growing density, alternatives like carsharing or intelligent public transport bundles may become appealing travel solutions.
Schindler participates in the Carbon Disclosure Project
To increase transparency on its environmental performance Schindler participates in the worldwide Carbon Disclosure Project (CDP). CDP is a not-for-profit organization that runs a global disclosure system for investors, companies, cities, states and regions to help them manage their environmental impacts. The data reported through CDP is used by a global network of investors representing investments over $100 trillion. The information provides detail on a company´s climate strategy, the goals that are adopted to reduce emissions from various direct and indirect sources, and to what extent the goals were achieved over time.