Schindler service vehicle fleet

Focussing on key impacts

One billion people around the world use our products every day. With their global service vehicle fleet, our technicians aim to provide seamless mobility for everyone, 24 hours a day.


Schindler Management Ltd.
Zugerstrasse 13
6030 Ebikon
+41 41 445 30 60

Increasing global service vehicle fleet

Schindler operates a global fleet of service vehicles to effectively maintain our product portfolio and deliver swift and reliable services to our customers. Almost two-thirds of our direct environmental impact is generated by this service fleet. It remains the largest single source of CO2 emissions at Schindler. We therefore strive to lower these impacts by replacing vehicles in the fleet with more environmentally friendly models that feature new technology – allowing for reductions in fuel consumption and emissions. Route optimization also enables us to improve our environmental performance in this area.

As a result the direct energy consumption of our service fleet in relation to our number of employees decreased in 2016 by 5%, even though both our headcount and revenue increased in that period. The ratio of petrol- to diesel- to alternative-powered vehicles was stable at 30:63:7. While the use of diesel- or gasoline-powered vehicles remained fairly constant, the distance travelled using alternative-powered vehicles (bioethanol, hybrid, and electric) increased by 22% in 2016, albeit from a low level.

Intelligent route planning

Sophisticated planning of the service technicians geographical routing through their dedicated service portfolio is key to significant reductions in emissions and travel time. With growing density of serviced installations, especially in the growth markets, efficiency will further increase.

Utilizing technological advances

The technological advances and reductions in fuel consumption and emissions that are continuously being achieved as new vehicles enter the market create opportunities to improve Schindler's environmental performance in this area.

Since 2005 local initiatives have included replacement of petrol vehicles with diesel vehicles, introduction of particulate filters for older cars, equipment of new diesel cars with particulate filters, as well as eco-driving trainings.

In 2012, a new Global Fleet Policy that sets out strict internal targets for the replacement of less efficient technology was introduced. It also includes a set of safety and emissions standards. With the application of this new policy Schindler will benefit from improved technology while simultaneously reducing Schindler’s overall carbon footprint.