Schindler Educate

Educate

In the EDUCATE part of the Compliance Program activities and processes are in place which are designated to avoid compliance violations before they occur.

Compliance Leadership

Schindler managers are not only business leaders, they are also Compliance Leaders. They play a key role in the implementation of Schindler's compliance and integrity program:

  • they ensure local implementation by means of training (Educate), monitoring (Examine) and appropriately reacting to suspected violations (Enforce)
  • they lead their teams by good examples
  • they contribute to the continuous risk evaluation.

Compliance Culture

Schindler employees support a proactive Compliance Culture.

"Speak-up culture"

"Speak-up culture"
Deficiencies and possible violations are brought up without fear of reprisal or discrimination.
 

Cooperation with Compliance

Cooperation with Compliance
Dilemmas and issues are discussed with the Compliance Network at an early stage, avoiding that issues become a problem.
 

Training and Communication

Regular function specific compliance training is vital in order to allow employees to handle compliance issues and sensitive situations.

Schindler Compliance Training consists, inter alia, of the following elements:

  • New employees: compliance introduction training as part of the "Welcome Day"

  • eLearning: all employees equipped with a computer have to conduct 2 mandatory modules: Antitrust & Anti-bribery.

  • Antitrust and Anti-bribery training: interactive class room training.

  • Sales training: a compliance refresher is mandatory for all sales training sessions and conferences

  • "Developing Story": interactive class room training, based on real cases
  • "Learning from a Compliance Case": newsletter featuring real cases with a focus on learning and avoidance of recurrence.

  • Compliance Quiz: compliance questions with a choice of answers.

  • CoC Intranet: regularly updated by Corporate Compliance, with training tools for download etc.

  • CoC Spot Training: brief compliance refreshers conducted by Line Managers with their teams, based on a real case.

  • CoC at all Corporate Events:
    Regular compliance updates and refreshers at all corporate meetings and training events.