In the Educate stage of the Compliance Program activities and processes are implemented which are designed to avoid compliance violations before they occur.
Schindler employees are encouraged to Actively Be Compliant. Part of this is a "Speak-up culture" and a Compliance Exchange within the network on a regular basis.
Schindler managers are not only business leaders but also Compliance leaders.
Continuous Risk Evaluation
plays a key role in the implementation of Schindler's compliance program.
is ensured by accurate training (Educate) and monitoring (Examine) and appropriately reacting to suspected violations (Enforce).
Regular function specific compliance training is vital in order to allow employees to handle compliance issues and sensitive situations.
Schindler Compliance Training consists, inter alia, of the following elements:
Compliance introduction training as part of the "New Hire Orientation".
All employees equipped with a computer have to conduct 2 mandatory modules: Antitrust & Anti-bribery.
Antitrust and Anti-bribery training
Interactive classroom training.
A compliance refresher is mandatory for all sales training sessions and conferences.
"Learning from a Compliance Case"
Real case based class room trainings and newsletters focus on learning and avoiding recurrence.
Compliance questions with a choice of answers.
Code of Conduct Intranet
Regularly updated by Corporate Compliance, with training tools for use and download.
Code of Conduct Spot Training
Brief compliance refreshers conducted by Line Managers with their teams, based on a real case.
Code of Conduct at all Corporate Events
Regular compliance updates and refreshers at all corporate meetings and training events.