Schindler adopts a holistic approach to safety, which is reflected in every stage of the design and production process. End user comfort and safety is Schindler's primary concern in the design, manufacture, installation and maintenance of its products.
We ensure that all of our products and services worldwide conform to clearly established requirements, country-specific laws, regulations and norms.
If new safety regulations necessitate the upgrading of older installations, Schindler actively proposes appropriate modernization solutions to the owners of the equipment. Should the owner be unwilling to upgrade equipment with the requisite safety components, Schindler will withdraw its maintenance services and may refrain from taking the responsibility for the maintenance of the installation.
Furthermore our safety policy focuses on the identification of potential risks at the Group's production sites worldwide – ranging from environmental factors to delivery and transportation issues.
Drawing on its findings, the company actively defines and implements preventative measures with the support of local safety officers. Safety specialists at the individual Group companies worldwide are responsible for the detailed definition and documentation of local safety requirements.
The Board of Directors of Schindler Holding Ltd. assesses the company’s risks using a systematic risk identification and analysis framework. Based on this assessment, risk management measures are defined and constantly monitored. The company has a risk management system which is designed to promptly identify and analyze risks and to initiate appropriate measures.
The organization, principles, and reporting of risk management are described in detail in note 3.6 of the Corporate Governance report.
All major Schindler operating companies throughout Europe, the Americas and Asia/Pacific are certified according to the ISO 9001:2008 quality management standards.