Schindler + Apple: Digital toolcase FieldLink to be launched in Chinese mainland

09.08.2016

As a leading global provider of elevators, escalators and related services, Schindler moves a large number of passengers and goods around the world. Faced with great challenges due to large quantities of elevator maintenance services, Schindler will gradually promote FieldLink, an iPhone-based digital tool developed by Schindler and Apple for maintenance service in the Chinese mainland. Schindler will continue following the value “safety” as the priority to improve the efficiency of maintenance.


Digitalization makes maintenance easier and more efficient

Typically, an elevator will not arouse attention until customers discover problems. The remote monitoring technology of Schindler can not only discover problems in real time, but also make fast response to them. After screening, analysis and processing, automatically there is a notification sent to technicians on his iPhone about the problem and repair suggestions. Then when they are on site, technicians can use the iPhone to test the elevator, inquire error record and make a quick fix. In this way, customers can get secure, fast and reliable service.

Real-time and precise location problem: faster response makes customers more at ease

Typically, an elevator will not arouse attention until customers discover problems. The remote monitoring technology of Schindler can not only discover problems in real time, but also make fast response to them. After screening, analysis and processing, automatically there is a notification sent to technicians on his iPhone about the problem and repair suggestions. Then when they are on site, technicians can use the iPhone to test the elevator, inquire error record and make a quick fix. In this way, customers can get secure, fast and reliable service.

Digitalization makes maintenance easier and more efficient

To allow people to do a good job, we need good tools. Schindler and Apple's cooperation has turned ideas into real business. The digitalization of maintenance services is another innovation of Schindler and every innovation of Schindler aims to serve our customers better.

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Schindler (China)Elevator Co.,Ltd

Schindler China Head Office
555, Xingshun Road, Jiading District, Shanghai (201815)

Tel. +86 21 6709 6666
Fax +86 21 6709 6677