A Victory of Customer Approach

21.05.2008

Contact Us

Schindler (China)Elevator Co.,Ltd

Schindler China Head Office
555, Xingshun Road, Jiading District, Shanghai (201815)

Tel. +86 21 6709 6666
Fax +86 21 6709 6677

Press Release

On March 19th, Mr. Vincent Lo, the President of Shui On Land Ltd awarded Schindler China as the Best Performance Award (Contractor) in 2007 for our outstanding service. This award achieved by cross-department efforts is not only appreciation of our efforts in the past year but also recognition of our customer approach.

Creativity and local cultural elements are very important features in Shui On’s projects such as Shang Hai Xin Tian Di. The customer required high quality and customization in the choice of elevators and escalators as well as a strict site management. Therefore, the sale department and the TRT department worked closely with the customer to deliver a Shui On style product with the support of Engineering Center and KW technical department.

Thanks to the cooperation and efforts of everyone involved, Shui On was very satisfied with our products and services in their Rui Hong Xin Cheng, Corporate Avenue and Lakeville II projects. This resulted in repeated order from Shui On for their Lakeville III project and the first seven-star hotel, Chongqing Tian Di.

Schindler China aims at being the best supplier for elevator and escalator solution and building long term relationships with customers. The successful cooperating experience with Shui On is a good reference for us to learn how to implement the customer approach for a long term mutual success with our customers.