Zaposlimo servisera (m/ž)

Role:

The Field Service Technician will be responsible for repairs and maintenance of elevators and escalators in BIH area, generating revenue through sales of spare parts resulting into zero downtime, breakdowns and customer call backs.
 

Responsibilities:

• Execute the periodic maintenance of the installations in BIH area as per agree time lines and considering the Schindler Safety and Quality standards.
• Attend the call backs as and when received and complete the loop by providing feedback.
• Plans the jobs and provides supervision to the sub – contractors’ workers for timely completion of the service.
• Propose sale of spare parts as and when situation demands.
• Co-ordinate with the EI Supervisor for requirement of spares and components.
• Ensures high customer satisfaction.
• Ensure compliance of Code of Conducts.

Requirements:

• Education: Minimum high school diploma, higher education is an advantage (Electrical/ Electronics / Mechanical)
• Professional experience:  2 – 6 years of experience in similar role is an advantage - Preferably from the field service environment.
• Languages: English – Intermediate
• Computer Skills: Office, SW installation and troubleshooting, good information technology skills (smart phones, tablets…)
• Driving license: B category – active driver

We offer:

• Working in a dynamic atmosphere
• Openness to new ideas
• Dedicated team members
• Opportunity to travel, learn and develop
• Motivating salary
• Company car, mobile phone, laptop