Ahead RemoteMonitoring
Permanently monitored for an individual service schedule
Ahead RemoteMonitoring is our market-leading digital solution that gives you clear insights into your equipment’s health around the clock. Our Remote Monitoring platform (RMP) notifies our Technical Operations Centre (TOC) of potential incident the moment that they occur. This allows to analyse faults, despatch technicians and distribute parts faster than ever before.
Contact us
For 24-hour Customer Service
Phone: 13 18 74
For all General Sales Enquiries
schindlersales@au.schindler.com
Benefits
| Better planning of resources Systematic automation ensures that all incoming alerts concerning your equipment are instantly evaluated and assigned to our service technicians. Informed decisions can be taken to plan service schedules, allocate resources and avoid unnecessary inspections. Building occupants and tenants can be appropriately informed about service schedules and their duration. | Easy integration Ahead RemoteMonitoring provides services that use the latest monitoring technology. For our latest product range, the necessary hardware and software are already built-in. For older equipment, suitable upgrade options are available. Similarly, this service is fully compatible with and can be made available for non-Schindler products. |
| Permanent diagnostics Permanent remote diagnostics and services with wireless data connection. | Proactive services Service processes are initiated automatically or upon a pro-active cross-check with you – based on the self-detection of issues |
| Remote 'Healthcheck' Remote equipment tests including status reports. Clear overview helps in maintaining longevity and long-term operation of your equipment. | Active information Information updates either via e-mail or short alerts, or made available on the Ahead ActionBoard platform |