As the manufacturer of the vertical transportation asset/s at your site, Schindler are best placed to provide an ongoing maintenance plan which ensures safe and reliable equipment into the long-term future.
Schindler provides four (4) different levels of service solutions, designed to suit your individual needs.
Coverage that provides 24/7 customer support and basic maintenance.
Coverage that provides 24/7 customer support, basic maintenance and emergency call-outs during working hours.
Coverage that provides 24/7 customer support, maintenance, 24/7 emergency call-outs and replacement components.
Full coverage that provides 24/7 customer support, maintenance, 24/7 emergency call-outs and spare parts.
|Service Level Offer||Comprehensive Plus+||Choice||Essential Plus+||Essential|
|Computer Assisted Maintenance – a tailor made|
maintenance program designed to meet each lift
and customers requirements.
|Feedback from our trained technicians at each service|
visit, including the supply of a service report.
|Annual safety inspection.||*||*||*||*|
|Access to 24/7 Customer Service Centre (CSC).||*||*||*||*|
|Access to Schindler Ahead ActionBoard - real-time overview of equipment status.||*||*||*||*|
|Supply and use of lubricants and cleaning materials.||*||*||*||*|
|Emergency call-outs during normal working hours.||*||*||*|
|Replacement of components that have failed|
through normal wear and tear.
|Emergency call-outs included 24 hours a day|
7 days a week.
|Major parts and repairs during normal working|
hours (eg. ropes, drives and step chains).