We Elevate... Maintenance
Solutions that fit your individual needs

As the manufacturer of the vertical transportation asset/s at your site, Schindler are best placed to provide an ongoing maintenance plan which ensures safe and reliable equipment into the long-term future.

Contact us

For 24-hour Customer Service
Phone: 13 18 74

For all General Sales Enquiries
schindlersales@au.schindler.com


Schindler provides four (4) types of maintenance agreements to suit your individial needs:

Essential

Coverage that provides 24/7 customer support and basic maintenance. 

Essential Coverage

  • Computer Assisted Maintenance - a tailor made maintenance program designed to meet each lift and customer's requirements
  • Feedback from our trained technicians at each service visit, including the supply of a service report
  • Annual safety inspection
  • Access to 24/7 Customer Service Centre (CSC)
  • Supply and use of lubricants and cleaning materials

Essential Plus+

Coverage that provides 24/7 customer support, basic maintenance and emergency call-outs during working hours.

Essential Plus+ Coverage

  • Computer Assisted Maintenance - a tailor made maintenance program designed to meet each lift and customer's requirements
  • Feedback from our trained technicians at each service visit, including the supply of a service report
  • Annual safety inspectionAccess to 24/7 Customer Service Centre (CSC)
  • Supply and use of lubricants and cleaning materials
  • Emergency call-outs during normal working hours

Choice

Coverage that provides 24/7 customer support, maintenance, 24/7 emergency call-outs and replacement components.

Choice Coverage

  • Computer Assisted Maintenance - a tailor made maintenance program designed to meet each lift and customer's requirements
  • Feedback from our trained technicians at each service visit, including the supply of a service report
  • Annual safety inspectionAccess to 24/7 Customer Service Centre (CSC)
  • Supply and use of lubricants and cleaning materials
  • Emergency call-outs during normal working hours
  • Consumables.
  • Replacement of components that have failed through normal wear and tear.
  • Emergency call-outs included 24 hours a day 7 days a week.

Comprehensive Plus+

Full coverage that provides 24/7 customer support, maintenance, 24/7 emergency call-outs and spare parts.

Comprehensive Plus+ Coverage

  • Computer Assisted Maintenance - a tailor made maintenance program designed to meet each lift and customer's requirements
  • Feedback from our trained technicians at each service visit, including the supply of a service reportAnnual safety inspection
  • Access to 24/7 Customer Service Centre (CSC)
  • Supply and use of lubricants and cleaning materials
  • Emergency call-outs during normal working hours
  • Consumables.
  • Replacement of components that have failed through normal wear and tear.
  • Emergency call-outs included 24 hours a day 7 days a week.
  • Major parts and repairs during normal working hours (eg. ropes, drives and stepchains).

Schindler Maintenance Comparison

Solutions that fit your individual needs.
Service Level OfferComprehensive Plus+Choice Essentials Plus+Essential
Computer Assisted Maintenance – a tailor made
maintenance program designed to meet each lift
and customers requirements.
****
Feedback from our trained technicians at each service
visit, including the supply of a service report.
****
Annual safety inspection.****
Access to 24/7 Customer Service Centre (CSC).****
Supply and use of lubricants and cleaning materials.****
Emergency call-outs during normal working hours.*** 
Consumables.**  
Replacement of components that have failed
through normal wear and tear.
**  
Emergency call-outs included 24 hours a day
7 days a week.
**  
Major parts and repairs during normal working
hours (eg. ropes, drives and stepchains).
*