Schindler Ahead is our digital services portfolio that opens up a new world of possibilities including real-time remote monitoring, reporting, diagnostic and media communication services. Our digital services allow for increased equipment uptime, reliability and transparency.
For more information, please contact your local office during normal business hours.
For 24-hour Customer Service
Phone 13 18 74
Ahead TeleAlarm is Schindler's leading lift emergency phone solution which guarantees you will always have access to our 24/7 Customer Service Centre regardless of the telecommunications restrictions associated by the NBN roll-out.
Our Remote Monitoring Platform (RMP) notifies our Technical Operations Centre (TOC) of potential incident the moment that they occur. This allows to analyse faults, despatch technicians and distribute parts much faster than ever before.
Ahead ActionBoard offers Schindler customers overviews of their lifts and escalators like never before. ActionBoard provides real-time actionable insights making it effortless to access performance checks, view current and historical data and statistics, view maintenance planning tools, place service requests and more.