Vision and Values

At Schindler our vision is to achieve market leadership through providing exceptional value to our customers. In addition to providing competitive products, we must deliver industry leading services and world class customer care.In order to do so, our business processes must be designed to serve our customers in a hassle free and responsive manner.

Schindler Values

Our present-day success is driven by our commitment to traditional core values such as safety, quality and customer excellence. Our values describe how Schindler, as a company, and our employees behave, and are the principles upon which our business relationships are based:

Schindler Values - Safety


More than 60,000 Schindler employees work around the clock to serve over one billion people using our elevators and escalators everyday. Safety for each one of our customers and employees is first and foremost.

Schindler Values - Quality


Schindler aims to reflect genuine Swiss quality not only in product design but also in delivery, maintenance and modernisation. Our century old legacy and track record in delivering value, is nothing but a consequence of our ability to deliver reliable solutions.

Schindler Values - Customer Excellence

Customer Excellence

We place a strong focus on our customers’ needs and are committed to creating value for them by supplying safe, reliable and energy-efficient products and services. 

Contact Details

For 24-hour Customer Service
Phone: 13 18 74

For all General Sales Enquiries