Schindler Service Excellence means reliable mobility through your building. Schindler’s commitment to Service Excellence assures preventive maintenance programs for your elevators and escalators that will keep your equipment running safely and reliably. With trailblazing technology and highly trained technicians, Schindler Service Excellence means fewer callbacks and fewer inconveniences for your tenants or guests. No other service company can offer these integrated benefits.
Schindler is the first in the industry to fully integrate all of our service tools into one seamless SAP platform. This allows us to make dynamic, real-time adjustments, resulting in improved consistency, reliability, response times and customer satisfaction.
Schindler can provide you with a faster return to service than ever before, and we are committed to making sure that the problem is fixed efficiently and right the first time.
Safety is of paramount importance at Schindler, which is why every elevator maintained by Schindler all over the world undergoes a rigorous annual safety inspection that is in excess of any legislative requirements.
In addition annual inspection, a 5 year test carried about by our independent inspectors ensures those who use your lift are doing so safely.
Schindler's Periodic Safety Inspection programme subjects customers' lifts to a safety regime in excess of regulatory requirements.
Schindler regularly performs customer survey to better understand how the customers perceive our performance in the Middle East as a basis for our continuous improvement efforts.
Schindler's objective is to have customer orientation and loyalty that leads to improved performance.
Schindler 24 hour call centre handles customer calls and pass the information immediately on to the responsible service technician in order to quickly solve your problem.
We appreciate your sense of urgency and respond to your needs quickly at any hour or day of the year.